Frequently Asked Questions
What are the qualifications to become a Gretna Senior and Wellness Center member?
To be a member, you must be a resident of Jefferson Parish and complete a state-mandated LILA membership form, which you can fill out at the center. To receive services (like meals and transportation), you must be at least 60 years old.
What happens when I first become a member?
When you become a member, we take you on a tour of the center and introduce you to staff and other members. We give you a calendar of events and explain how to sign up for field trips and birthday celebrations.
Is there a membership fee?
There is no membership fee, but donations are accepted.
Can I visit a center other than the one I’m a member of?
Yes. If you’re a member of the Gretna senior center, you can visit any of the Jefferson Council on Aging’s centers. Please introduce yourself to the coordinator as a member of the Gretna senior center when you arrive at another center.
How do I sign up for meals at the center?
Once you complete a membership form, you can request meals. The center coordinator will meet with you to discuss your needs, and we’ll process your request. If your request is approved, you should start receiving meals within two weeks. You must commit to at least three meals a week and inform the coordinator when you plan on not coming to the center to receive meals.
Do all seniors receive meals at the center?
No. Seniors must first become a member. Then, they can request meals. For more information, call the center and talk with a staff member.
How do I sign up for transportation to the center?
Once you complete a membership form, you can request transportation services. We’ll pick you up from your home and drop you off at the center. You’ll get back home between 1 p.m. and 2 p.m.
How do I temporarily cancel meals or transportation when I will be out of town?
If you’re going out of town, let the center coordinator know as soon as you can, and we’ll stop your meal and transportation services until you come back.
How do I sign up for field trips?
Ask the coordinator when the sign-up sheets for the month’s trips will be available. If you depend on transportation through the center, keep in mind that some trips may not end in time for your return trip home. Before signing up, check when the trip is expected to end and when members will return to the center. The coordinator monitors registration to make sure all members have a chance to attend trips.
How do I sign up for a class?
You can speak to the coordinator at your center to sign up for activities. Or, contact the Jefferson Council on Aging main office at 504-888-5880 to ask about classes at other centers.
What activities does the center offer?
We have a monthly calendar of events with a variety of activities that cater to the needs and wants of our members.
When is the center open?
Our hours of operation are Monday through Friday, from 8 a.m. to 4 p.m.
Can I bring a guest that is younger than 60 or from another parish?
You can bring a guest on an occasional basis. You can invite your family to see the center. Generally, to participate in center activities (line dancing, card games, etc.), you must be a member. However, guests can also participate in certain activities, as long as there is space. Talk to a center staff member about which activities guests can take part in.
My relative or friend is unable to get around on their own. Can I drop them off at the center to be looked after?
Members need to be self-sufficient and be able to take care of themselves (both physically and mentally). Members should not be dropped off unwillingly. If members wish to participate within the center and are not self-sufficient, they need to bring a caregiver.
How do I register a complaint?
Talk to the center coordinator if you have any comments or concerns about the center. If you don’t feel comfortable talking to the coordinator, call the center supervisor.
What are the requirements to volunteer?
To volunteer, you must be at least 18 years old, sign a confidentiality agreement and agree to a personal background check. Please share your skills and passions with the coordinator. The center relies on volunteers for many activities, ranging from administrative help and serving food at birthday parties to line dancing, bingo calling and speaking on relevant topics.
What is the difference between the Jefferson Council on Aging (JCOA) and the Gretna senior center?
The senior center is a part of the JCOA organization. When you join the center, you are also joining JCOA.
Where can I find out about Jefferson Council on Aging and what it offers?
Visit www.jcoa.net, call 504-888-5880, or stop by the Jefferson Council on Aging senior center in your neighborhood.
Where is the best place for seniors, caregivers and family members to begin their search for services and resources to meet senior needs?
Call the Aging and Disability Resource Center at 504-207-4690 to match needs with community resources.